Customer Service

We hope you find the Össur web shop to be a convenient way to order orthopaedic soft goods and specialty care products. If you need assistance, please contact your sales representative or call Össur Customer Service at 1-800-233-6263. Additional information on ordering, pricing and payment options can be found below.

Account profile

If you have more than one shipping or billing addresses, you can easily add new addresses to your customer profile.

Pricing

Pricing is specific to your account and will not be reflected during the online order processing process. Your account will be billed based on your price book and your account specifications.

Payment Options

Registered medical professionals may submit their orders to be processed with payment through a Purchase Order, Terms or Credit Card.

Reviewing/Repeating Orders

Please select the order you wish to review or repeat from the list of orders (under Order/Billing History in Your Account page). This is where you can select to either view or repeat a previous order.

Once you have selected to repeat an order, the shopping cart will automatically be populated with the products and amounts of the selected order. You can add to that order if you desire by selecting "Continue Shopping."